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  • Spine won't run

Tried the trial, ran fine.

Purchased Essentials, installed... won't run. Not even a splash screen. Tried uninstalling, reinstalling, restarting, etc... nothing.

Anyone else experience this?

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Have you tried checking if there's any log in the Spine user folder?
Windows: %UserProfile%\Spine\spine.log (paste that in the location bar of Windows Explorer)
Mac: <user home folder>/Library/Application Support/Spine/spine.log
Linux: <user home folder>/.spine/spine.log

It doesn't appear that a user folder has even been created yet. I tried installing for both "everyone who uses this computer" and "just for me", searched both my user folder and the public user folder for the word "Spine", and absolutely nothing (except for the installer because it was on my desktop).

Seems like Spine is crashing nearly immediately when I'm launching it.

I've also tried turning off my antivirus and checking the windows event logs... nothing...

Are you sure your antivirus is off before you install? What antivirus do you use? We've had reports of Bit Defender deleting Spine files, breaking the application in the way you describe. You may need to add an exclusion for the installation directory before you install Spine.

Can you try running from a command prompt using Spine.com instead of Spine.exe? If still no clues, try typing this in a command prompt in the installation directory:

java -jar launcher/launcher-full

Hopefully this produces an error or other hint so we can figure out what is going on.

Oh damn! That was it!!! It was BitDefender.

Thank you!!!