• Editor

  • Spine License Recovery Tool down?

    الإنجليزية

  • FCSW_Ben

    • منشور رقم 1
    • تم التحرير
    • هذا المنشور باللغة الإنجليزية
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    • FCSW_Ben

      • منشور رقم 2
      • هذا المنشور باللغة الإنجليزية

      The Spine License Recovery Tool appears to be non-functional. Two of us are attempting to upgrade to version 4 and we're not getting emails sent to us by the tool. The emails are confirmed to be the same ones listed on the splash screen upon launch. Spine: License Recovery

      • Misaki

      • منشور رقم 3
      • هذا المنشور باللغة الإنجليزية

      Thank you for your report. However, I just tested it and it seems to be working correctly. If you enter the email address on your Spine license in the License Recovery page and submit, you should receive an email with the subject line "Spine license recovery".
      If you are unable to receive it, please email us directly and we will get back to you with your license information: contact@esotericsoftware.com
      Please be sure to send us an email from the email address on your Spine license.